Shipping policy

Order Processing
All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Locations
We currently ship in the UAE and some international destinations. Shipping availability may vary depending on your location.

Shipping Time
Estimated delivery times:
- UAE: 1–3 business days
- International: 5–10 business days
Delivery times may vary depending on customs and external factors.

Shipping Costs
Shipping costs are calculated at checkout based on your location. Any applicable duties or taxes for international orders are the responsibility of the customer.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.

Delays
Luminellé is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrect or incomplete addresses.

Contact
For any shipping-related questions, please contact us at hello@luminelleglow.com.